Your order is shipped using Canada Post to addresses across Canada. In the event of Canada Post labour disruption, alternative courier services will be used. Prescription glasses ordered will not incur a sales tax. Non prescription items ordered may incur a sales tax. Shipping cost is $9.90 and non-refundable. Orders over $60 (before taxes, after discounts) are free of shipping charges.

Most orders are delivered in about 3 to 6 business days. Special-ordered items, including Progressive lenses, Bi-focal lenses, and certain out-of range items, would require 3 to 6 days extra. Exceptions for these estimated duration apply for certain rural areas.